1. Order Processing Time
    All orders are processed within 1-3 business days (excluding weekends and holidays) after payment verification. Processing includes gear inspection, quality assurance, and careful packaging to ensure your outdoor equipment arrives in perfect condition.

During peak adventure seasons or major promotions, processing times may extend slightly. We will display any extended processing times prominently on our website.

  1. Shipping Destinations & Fees
    We offer reliable shipping options tailored for outdoor enthusiasts across different regions:

Plan 1: Continental U.S. (48 States)

  • FREE Standard Shippingon orders over $99
  • Standard Shipping: $7.99 | 5-8 business days
  • Expedited Shipping: $16.99 | 2-3 business days
  • Priority Gear Shipping: $24.99 | 1-2 business days

Plan 2: Remote U.S. Regions

  • Areas: Hawaii (HI), Alaska (AK), Puerto Rico (PR)
  • FREE Standard Shippingon orders over $175
  • Standard Shipping: $19.99 | 10-18 business days
  • Expedited Shipping: $34.99 | 5-8 business days

Plan 3: International Adventures

  • Available to select countries– contact for availability
  • Shipping costs calculated at checkout
  • Delivery times vary by destination(typically 15-25 business days)
  • Customers responsible for customs duties and import taxes

Shipping costs are automatically calculated at checkout based on your location and order size.

  1. Order Tracking & Delivery
  • Once your adventure gear ships, you’ll receive a confirmation email with tracking number
  • Track your package in real-time through our website or carrier’s platform
  • Contact us if you don’t receive tracking information within 72 hours of shipment
  1. Shipping Address Requirements
  • Provide complete physical address (no P.O. Boxes)
  • Include apartment/unit numbers and clear delivery instructions
  • We’re not responsible for delays due to incorrect addresses
  • Address changes must be requested before order ships
  • Returned packages due to address errors require additional shipping fees
  1. Lost or Damaged Gear in Transit

Lost Packages:

  • Contact us if package hasn’t arrived 3 days after estimated delivery
  • We initiate carrier investigation immediately
  • If confirmed lost: reshipment or full refund (your choice)

Damaged Equipment:

  • Document damage with photos/video within 24 hours of delivery
  • Contact us immediately at qwertyuiop@thecuratorstudio.shop
  • We cover all return shipping for damaged items
  • Quick replacement or refund processed
  1. Order Changes & Cancellations
  • Modifications/cancellations only for “Processing” status orders
  • Contact us immediately at qwertyuiop@thecuratorstudio.shop
  • Shipped orders cannot be cancelled
  • Return option available per our Return Policy
  1. Special Gear Shipping Notes
  • Large equipment (tents, canoes, heavy gear) may require special shipping
  • Expedited processing available for urgent adventure needs
  • Signature required for high-value orders ($300+)
  • Temperature-sensitive items may have shipping restrictions
  1. Adventure-Ready Packaging
    We use durable, weather-resistant packaging to protect your gear during transit. All outdoor equipment is securely packed to withstand shipping conditions.
  2. Contact Our Gear Support Team
    For shipping questions or urgent gear needs:
    Email: qwertyuiop@thecuratorstudio.shop
    Response Time: Within 24 hours during business days

At dealspot Outdoor, we understand that getting your gear on time is crucial for your adventures. We’re committed to reliable delivery so you can focus on the trail ahead.